At Jax Treks, we are committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you visit and shop on our website.
Information We Collect
We collect information that you provide to us when you make a purchase, register an account, or interact with our website. This may include:
- Personal Information: Name, email address, phone number, shipping address, and payment details.
- Transaction Information: Payment details (we only offer cash on delivery) and purchase history.
- Website Usage Information: IP address, browser type, referring website, and pages visited on our site. We may use cookies to enhance your user experience.
How We Use Your Information
We use your personal information to:
- Process your orders and provide customer support.
- Communicate with you about your orders, promotions, and updates related to our products and services.
- Improve and personalize your shopping experience on our website.
- Comply with legal obligations.
How We Protect Your Information
We take reasonable measures to ensure that your personal information is secure. We use encryption and other security technologies to protect your data during transmission. However, no online transmission is completely secure, so we cannot guarantee the absolute security of your information.
Sharing Your Information
We will not sell, rent, or share your personal information with third parties unless:
- It’s necessary to complete your order (e.g., sharing with shipping partners).
- We are required by law or legal process.
Opt-Out and Your Choices
If you no longer wish to receive promotional emails or newsletters from us, you can opt-out at any time by following the unsubscribe instructions included in the emails or by contacting us directly.
To opt-out of our marketing communications, please email us at [email protected] with the subject line “Opt-Out Request.”
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Request that we stop processing your personal information for certain purposes.
- Contact us if you have concerns about how your data is being handled.
Third-Party Links
Our website may contain links to third-party sites. These third-party sites have their own privacy policies, which we encourage you to review. We are not responsible for their content or privacy practices.
Changes to This Privacy Policy
We may update this privacy policy from time to time. When we make changes, we will post the updated policy on this page with the date of the latest revision. Please check this page periodically for updates.
Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal data, please feel free to contact us [email protected].